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Returns & Exchanges

We want you to be completely satisfied with your tone. If a product does not meet your expectations, you may return it within 15 days of delivery subject to our restocking policy.

1

Request an RMA

Contact our support team to obtain a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the item in its original factory packaging with all included accessories and manuals.

3

Label and Ship

Affix the return label clearly on the outer shipping box and drop it off at an authorized carrier.

4

Inspection and Refund

Once received, our technicians will inspect the unit. Refunds are processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing